Privacy Policy

Privacy Policy

At SUTRA, we prioritize the privacy and security of our customers' personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it.

Information Collection
We collect personal information that you provide to us when you place an order, create an account, or contact us. This information may include your name, email address, phone number, shipping address, and payment information. Additionally, we may collect non-personal information such as your IP address and browsing behavior on our website.

Use of Information
The information we collect is used to process your orders, communicate with you regarding your purchases, improve our services, and enhance your shopping experience. We may also use your information to send you promotional materials, although you can opt-out of receiving such communications at any time.

Data Protection
We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure server hosting. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except to provide services that you have requested or as required by law. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Cookies
Our website may use "cookies" to enhance user experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. You can choose to have your computer warn you each time a cookie is being sent or to turn off all cookies. If you disable cookies, some features of the site may not function properly.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.

Contact Us
If you have any questions about this Privacy Policy, please contact us at hemanth.sutra@gmail.com.

At our company, the protection of your personal data is of utmost importance. Our privacy policy is designed to clearly explain how we collect, use, and safeguard your information. We take your privacy seriously and adhere to strict data protection standards. Below, we detail the key components of our privacy policy to ensure you are fully informed about your rights and our practices.

Firstly, our privacy policy covers the types of information we collect. This includes personal details like your name, email address, and phone number when you sign up for our services. Additionally, we collect technical data such as IP addresses, browser types, and access times to enhance your user experience. This information helps us personalize our services according to your preferences.

Secondly, we explain how this data is used. Primarily, we use your personal information to provide, maintain, and improve our services. For instance, your email address is used to send you updates, promotional offers, and important information about your account. We also use your technical data to analyze trends, administer the site, and understand user behaviors. This analysis helps us make informed decisions to enhance our platform’s performance.

Furthermore, our privacy policy details the measures we take to protect your information. We implement robust security protocols, including encryption and firewalls, to prevent unauthorized access, disclosure, or destruction of your data. Access to your personal information is restricted to authorized personnel only, and we conduct regular audits to ensure compliance with our security standards.

We also explain your rights regarding your personal data. You have the right to access the information we hold about you, request corrections to any inaccuracies, and ask for your data to be deleted. If you have any concerns about our data practices, you can contact our privacy team for assistance. We are committed to resolving any issues promptly and transparently.

Additionally, our privacy policy covers data sharing with third parties. We may share your information with trusted partners who assist us in providing services, under strict confidentiality agreements. We do not sell or rent your personal data to any third parties without your explicit consent. Any data sharing for legal obligations or safety reasons, such as complying with a court order, is clearly outlined in our policy.

Moreover, we provide information on how we use cookies and similar technologies. Cookies are small text files stored on your device to enhance your browsing experience. They help us remember your preferences, perform essential functions, and analyze site traffic. You can manage your cookie preferences through your browser settings, although disabling cookies may affect the functionality of our website.

Our privacy policy is subject to updates, and we will inform you of any significant changes. We encourage you to review this policy regularly to stay informed about how we protect your privacy. If you have any questions or feedback about our privacy practices, please feel free to reach out to us. Your privacy is our priority, and we are always here to help!

In conclusion, our privacy policy ensures transparency, security, and user control over personal data. By understanding the details of our policy, you equip yourself with the knowledge to make informed decisions about how your information is handled. We are dedicated to safeguarding your privacy and maintaining your trust.